Core concept guides

These guides help you understand payment concepts like how money moves in Payabli, how fees work, and more. Browse our educational guides below, or using the navigation on the left side of the page.

Foundational concepts

These guides are designed to help you understand the foundational concepts of Payabli. They cover the three Ps: Pay In, Pay Out, and Pay Ops, how money moves, and how to get started with Payabli.

The three Ps

Learn about Payabli’s three Ps: Pay In, Pay Out, Pay Ops

Get started with Payabli

Learn how to get from signing with Payabli to your first residual check

How money moves

Learn how transactions, batches, and transfers work together in Payabli to move money

Pay In

Learn about important Pay In concepts, including how to make transactions, refunds, and more.

Making transactions

Split payment chargebacks & returns

Learn how Payabli handles chargebacks and ACH returns for split transactions

Pay in transaction lifecycle

Learn about the Pay In transaction lifecycle and its stages and statuses

Enhanced refund flow

Learn how the Enhanced Refund Flow feature works to make card refunds more efficient

Pass-through fees

Learn how pass-through fees work in Payabli

Understand refunds & failures

Learn about refunds and what to do when refunds fail

Understanding CIT & MIT indicators

Learn about Cardholder Initiated Transaction (CIT) and Merchant Initiated Transaction (MIT) indicators for Pay In transactions

Level II & level III processing

Learn about the fields required for Level I, II, and III processing

Credit card payments cycle

Learn how credit card transactions work

ACH payments cycle

Learn how ACH transactions work

Refunds

Split payment chargebacks & returns

Learn how Payabli handles chargebacks and ACH returns for split transactions

Enhanced refund flow

Learn how the Enhanced Refund Flow feature works to make card refunds more efficient

Understand refunds & failures

Learn about refunds and what to do when refunds fail

Batches and funding

Custom batch times

Learn about to how to set a preferred batch cutoff time with the Custom Batch Time feature

Pay Out

Learn about important Pay Out concepts, including how to make payouts, managed payables, and more.

Understand positive pay

Learn how Positive Pay works to prevent check fraud

Payables overview

Learn about managing your payables and payouts with Payabli

Understanding managed payables

Learn about managed payables and the vendor enablement process

Bills & invoices

Learn the difference between bills and invoices

Pay Ops

Learn about important Pay Ops concepts, including account management, billing and fees, and more.

Account management

Understanding processing fees statements

Learn how to interpret merchant statements for processing fees

Request bank account change

Learn how to update a paypoint’s bank account information

Basics

Supported regions

Learn which countries and territories are supported for money in and money out features

Understanding thresholds

Learn about how threshold amounts affect your payment processing

Batches and funding

Managing merchant ACH debit failures & returns

Learn how manage merchant ACH debit failures and returns and how impact merchant funding and transfers

Boarding

Required fields for boarding applications

Learn more about the know-your-customer (KYC) and know-your-business (KYB) fields required for merchant onboarding

Boarding overview

Learn how boarding merchants works

Bulk boarding guide

Learn how to bulk board merchants in Payabli

Billing and fees

Understanding processing fees statements

Learn how to interpret merchant statements for processing fees

Merchant processing pricing & fees

Learn how merchant processing fees work in Payabli

Disputes

Managing merchant ACH debit failures & returns

Learn how manage merchant ACH debit failures and returns and how impact merchant funding and transfers

Payment disputes

Learn how payment disputes like chargebacks and ACH returns work

Reporting

Managing merchant ACH debit failures & returns

Learn how manage merchant ACH debit failures and returns and how impact merchant funding and transfers

Risk & compliance

Risk & compliance basics

Learn about suspicious activity detection and compliance in payment processing

Tokenization

Public PGP key

Payabli’s public PGP key for migrating stored payment method tokens

Migrate from Stripe

Learn how to migrate tokenized payment data from Stripe into Payabli

Migrate tokenized card data

Learn how migrating tokenized card data works in Payabli

Migrate token data from Payabli

Learn how to migrate tokenized payment data from Payabli to a different provider

Migrate from Authorize.net

Learn how to migrate tokenized payment data from Authorize.net into Payabli