Boarding statuses reference

Statuses

These are the available boarding status values. The Key column contains the status code returned by the API.

Value	Key	Description
Not Submitted	-99	The application is incomplete or hasn’t been submitted yet.
Declined	0	The application has been declined.
Pending Signature	2	The application is waiting on the applicant’s signature.
Underwriting	3	The application is in underwriting.
Submitted	4	The application is complete and submitted, but hasn’t moved to underwriting yet.
Manual Review	6	The application is in underwriting and requires further review.
Approved	7	The application has been approved and is queued for boarding.
Withdrawn	8	The applicant has voluntarily withdrawn their application.
Boarding	10	The application is boarding with our service providers, banks, and Payabli.
Activated	99	The paypoint has been created, and all configurations have been completed, but the paypoint hasn’t processed a transaction yet.
Live	100	The paypoint has successfully processed a pay in or pay out transaction.
Exception Error	-1	An unidentified error has occurred with this application. Contact support to review.

Some statuses have substatuses to give you more information about where an application is in the process.

These statuses may appear when an application is in the Manual Review (6) status. The Key column contains the status code returned by the API.

Value	Key	Description
Pending Review	1	The application was flagged during underwriting and is waiting on manual review.
Pending Documentation	2	The reviewer has requested additional documents from the applicant or org.
Pending Action	3	An additional task has been requested from the applicant or org.
Missing Data	4	The application needs additional data to complete underwriting.

These statuses may appear when a merchant is in the Boarding (10) status. The Key column contains the status code returned by the API.

Value	Key	Description
ServiceProvider Review	5	The application was submitted to service provider for review, validation, and boarding.
ServiceProvider Processing	6	The application is processing and waiting on final results.
ServiceProvider Hold	7	The service provider requires additional information or a correction from the applicant, org, or Payabli.
Pending Configuration	8	The paypoint has been created and is waiting on configuration and activation.

These substatuses may appear when an application has a Declined status (0). The Key column contains the status code returned by the API.

Value	Key	Description
Standard Decline	9	The application has been declined for a reason. The reason is provided in the status text.
Credit Decline	10	The application has been declined for a reason. The reason is provided in the status text.