Get dispute record

Retrieves a chargeback record and its details.

Path parameters

IdlongRequired

ID of the chargeback or return record. This is returned as chargebackId in the RecievedChargeback and ReceivedAchReturn webhook notifications.

Headers

requestTokenstringRequired

Response

Success
accountTypestring or null
Bank account type or card brand.
caseNumberstring or null
Number of case assigned to the chargeback.
chargebackDatedatetime or null

Date of chargeback in format YYYY-MM-DD or MM/DD/YYYY.

createdAtdatetime or null
Timestamp when the register was created, in UTC.
customerobject or null
idlong or null
Identifier of chargeback or return.
lastFourstring or null
Last 4 digits of card or bank account involved in chargeback or return.
methodstring or null

Type of payment vehicle: ach or card.

netAmountdouble or null
Net amount in chargeback or ACH return.
orderIdstring or null<=250 characters
Custom identifier for the transaction.
parentOrgNamestring or null
The name of the parent organization.
paymentDataobject or null
PaymentIdstring or null
ReferenceId of the transaction in Payabli.
paypointDbanamestring or null
The paypoint's DBA name.
paypointEntrynamestring or null<=50 characters
The paypoint's entryname.
paypointLegalnamestring or null
The paypoint's legal name.
reasonstring or null
Text describing the chargeback or ACH return reason.
reasonCodestring or null
'R' code for returned ACH or custom code identifying the reason.
referenceNumberstring or null
Processor reference number to the chargeback.
responseslist of objects or null
Chargeback response records.
statusinteger or null

Status for chargeback or ACH return

  • 0: Open (chargebacks only)
  • 1: Pending (chargebacks only)
  • 2: Closed-Won (chargebacks only)
  • 3: Closed-Lost (chargebacks only)
  • 4: ACH Return (ACH only)
  • 5: ACH Dispute, Not Authorized (ACH only)
transactionobject or null
transactionTimedatetime or null
Timestamp when transaction was submitted, in UTC.

Errors