Get dispute record
Retrieves a chargeback record and its details.
Path parameters
Id
ID of the chargeback or return record. This is returned as chargebackId
in the RecievedChargeback and ReceivedAchReturn webhook notifications.
Headers
requestToken
Response
Success
accountType
Bank account type or card brand.
caseNumber
Number of case assigned to the chargeback.
chargebackDate
Date of chargeback in format YYYY-MM-DD or MM/DD/YYYY.
createdAt
Timestamp when the register was created, in UTC.
customer
id
Identifier of chargeback or return.
lastFour
Last 4 digits of card or bank account involved in chargeback or return.
method
Type of payment vehicle: ach or card.
netAmount
Net amount in chargeback or ACH return.
orderId
Custom identifier for the transaction.
parentOrgName
The name of the parent organization.
paymentData
PaymentId
ReferenceId of the transaction in Payabli.
paypointDbaname
The paypoint's DBA name.
paypointEntryname
The paypoint's entryname.
paypointLegalname
The paypoint's legal name.
reason
Text describing the chargeback or ACH return reason.
reasonCode
'R' code for returned ACH or custom code identifying the reason.
referenceNumber
Processor reference number to the chargeback.
responses
Chargeback response records.
status
Status for chargeback or ACH return
- 0: Open (chargebacks only)
- 1: Pending (chargebacks only)
- 2: Closed-Won (chargebacks only)
- 3: Closed-Lost (chargebacks only)
- 4: ACH Return (ACH only)
- 5: ACH Dispute, Not Authorized (ACH only)
transaction
transactionTime
Timestamp when transaction was submitted, in UTC.