Get dispute record

Retrieves a chargeback record and its details.

Path parameters

IdlongRequired

ID of the chargeback or return record. This is returned as chargebackId in the RecievedChargeback and ReceivedAchReturn webhook notifications.

Headers

requestTokenstringRequired

Response

Success

accountTypestringOptional

Bank account type or card brand.

caseNumberstringOptional

Number of case assigned to the chargeback.

chargebackDatedatetimeOptional

Date of chargeback in format YYYY-MM-DD or MM/DD/YYYY.

createdAtdatetimeOptional

Timestamp when the register was created, in UTC.

customerobjectOptional
idlongOptional

Identifier of chargeback or return.

lastFourstringOptional

Last 4 digits of card or bank account involved in chargeback or return.

methodstringOptional

Type of payment vehicle: ach or card.

netAmountdoubleOptional

Net amount in chargeback or ACH return.

orderIdstringOptional<=250 characters

Custom identifier for the transaction.

parentOrgNamestringOptional

The name of the parent organization.

paymentDataobjectOptional
PaymentIdstringOptional

ReferenceId of the transaction in Payabli.

paypointDbanamestringOptional

The paypoint’s DBA name.

paypointEntrynamestringOptional<=50 characters

The paypoint’s entryname.

paypointLegalnamestringOptional

The paypoint’s legal name.

reasonstringOptional

Text describing the chargeback or ACH return reason.

reasonCodestringOptional

‘R’ code for returned ACH or custom code identifying the reason.

referenceNumberstringOptional

Processor reference number to the chargeback.

responseslist of objectsOptional

Chargeback response records.

statusintegerOptional

Status for chargeback or ACH return

  • 0: Open (chargebacks only)
  • 1: Pending (chargebacks only)
  • 2: Closed-Won (chargebacks only)
  • 3: Closed-Lost (chargebacks only)
  • 4: ACH Return (ACH only)
  • 5: ACH Dispute, Not Authorized (ACH only)
transactionobjectOptional
transactionTimedatetimeOptional

Timestamp when transaction was submitted, in UTC.

Errors