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2025

2024

2023

Chargeback notification enhancements and bug fixes

This release includes several bug fixes and enhancements across the web app, API, and embedded components. Here are the highlights:

Notifications

These changes impact notifications received via webhooks, SMS, and email.

We’ve added a new field to webhooks, email, and SMS notifications for new chargebacks and ACH returns. Now, when you have notifications enabled for new chargebacks or ACH returns, the notification includes the chargeback ID.

In the ReceivedChargeBack and ReceivedAchReturn webhook payloads, the ID is returned as chargebackID. In email and SMS notifications, the field appears as Chargeback ID.

Web app

These changes impact PartnerHub, PayHub, or both.

  • Fixed a bug that prevented customers from entering alphanumeric ZIP codes on mobile devices. Now, alphanumeric ZIP codes are supported on mobile Virtual Terminals, payment pages, embedded components and more.
  • Fixed a bug that prevented header from being displayed on some new invoices. Headers now display as expected.

API

  • Improved handling for special characters in fields related to ACH. Before, non-standard characters would cause the error “Narrative value is invalid”. Now, Payabli transliterates these values to accepted characters.
  • Fixed an issue with transfer notification emails that caused reason messages to be cut off. Now, reason messages display as expected.
  • Fixed an issue with bulk payment files that caused all custom field names to be changed to lowercase. Now, Payabli preserves the original capitalization.
  • Fixed validation on some endpoints that caused them to return a 500 response instead of a 200 response with success details or a 400 response with error details. Affected endpoints now function as expected.
  • Fixed an issue with the MoneyOut/captureAll, MoneyOut/capture, and MoneyOut/cancelAll endpoints that prevented successful operations.