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# Boarding statuses reference

## Statuses

These are the available boarding status values. The Key column contains the status code returned by the API.

<table>
  <thead>
    <tr>
      <th>
        Value
      </th>

      <th>
        Key
      </th>

      <th>
        Description
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>
        Not Submitted
      </td>

      <td>
        -99
      </td>

      <td>
        The application is incomplete or hasn't been submitted yet.
      </td>
    </tr>

    <tr>
      <td>
        Declined
      </td>

      <td>
        0
      </td>

      <td>
        The application has been declined.
      </td>
    </tr>

    <tr>
      <td>
        Pending Signature
      </td>

      <td>
        2
      </td>

      <td>
        The application is waiting on the applicant's signature.
      </td>
    </tr>

    <tr>
      <td>
        Underwriting
      </td>

      <td>
        3
      </td>

      <td>
        The application is in underwriting.
      </td>
    </tr>

    <tr>
      <td>
        Submitted
      </td>

      <td>
        4
      </td>

      <td>
        The application is complete and submitted, but hasn't moved to underwriting yet.
      </td>
    </tr>

    <tr>
      <td>
        Manual Review
      </td>

      <td>
        6
      </td>

      <td>
        The application is in underwriting and requires further review.
      </td>
    </tr>

    <tr>
      <td>
        Approved
      </td>

      <td>
        7
      </td>

      <td>
        The application has been approved and is queued for boarding.
      </td>
    </tr>

    <tr>
      <td>
        Withdrawn
      </td>

      <td>
        8
      </td>

      <td>
        The applicant has voluntarily withdrawn their application.
      </td>
    </tr>

    <tr>
      <td>
        Boarding
      </td>

      <td>
        10
      </td>

      <td>
        The application is boarding with our service providers, banks, and Payabli.
      </td>
    </tr>

    <tr>
      <td>
        Activated
      </td>

      <td>
        99
      </td>

      <td>
        The paypoint has been created, and all configurations have been completed, but the paypoint hasn't processed a transaction yet.
      </td>
    </tr>

    <tr>
      <td>
        Live
      </td>

      <td>
        100
      </td>

      <td>
        The paypoint has successfully processed a pay in or pay out transaction.
      </td>
    </tr>

    <tr>
      <td>
        Exception Error
      </td>

      <td>
        -1
      </td>

      <td>
        An unidentified error has occurred with this application. Contact support to review.
      </td>
    </tr>
  </tbody>
</table>

## Substatuses

Some statuses have substatuses to give you more information about where an application is in the process.

### Manual Review substatus

These statuses may appear when an application is in the Manual Review (6) status. The Key column contains the status code returned by the API.

<table>
  <thead>
    <tr>
      <th>
        Value
      </th>

      <th>
        Key
      </th>

      <th>
        Description
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>
        Pending Review
      </td>

      <td>
        1
      </td>

      <td>
        The application was flagged during underwriting and is waiting on manual review.
      </td>
    </tr>

    <tr>
      <td>
        Pending Documentation
      </td>

      <td>
        2
      </td>

      <td>
        The reviewer has requested additional documents from the applicant or org.
      </td>
    </tr>

    <tr>
      <td>
        Pending Action
      </td>

      <td>
        3
      </td>

      <td>
        An additional task has been requested from the applicant or org.
      </td>
    </tr>

    <tr>
      <td>
        Missing Data
      </td>

      <td>
        4
      </td>

      <td>
        The application needs additional data to complete underwriting.
      </td>
    </tr>
  </tbody>
</table>

### Boarding substatus

These statuses may appear when a merchant is in the Boarding (10) status. The Key column contains the status code returned by the API.

<table>
  <thead>
    <tr>
      <th>
        Value
      </th>

      <th>
        Key
      </th>

      <th>
        Description
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>
        ServiceProvider Review
      </td>

      <td>
        5
      </td>

      <td>
        The application was submitted to service provider for review, validation, and boarding.
      </td>
    </tr>

    <tr>
      <td>
        ServiceProvider Processing
      </td>

      <td>
        6
      </td>

      <td>
        The application is processing and waiting on final results.
      </td>
    </tr>

    <tr>
      <td>
        ServiceProvider Hold
      </td>

      <td>
        7
      </td>

      <td>
        The service provider requires additional information or a correction from the applicant, org, or Payabli.
      </td>
    </tr>

    <tr>
      <td>
        Pending Configuration
      </td>

      <td>
        8
      </td>

      <td>
        The paypoint has been created and is waiting on configuration and activation.
      </td>
    </tr>
  </tbody>
</table>

### Declined substatus

These substatuses may appear when an application has a Declined status (0). The Key column contains the status code returned by the API.

<table>
  <thead>
    <tr>
      <th>
        Value
      </th>

      <th>
        Key
      </th>

      <th>
        Description
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>
        Standard Decline
      </td>

      <td>
        9
      </td>

      <td>
        The application has been declined for a reason. The reason is provided in the status text.
      </td>
    </tr>

    <tr>
      <td>
        Credit Decline
      </td>

      <td>
        10
      </td>

      <td>
        The application has been declined for a reason. The reason is provided in the status text.
      </td>
    </tr>
  </tbody>
</table>