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> For a complete documentation index, see https://beta-docs.payabli.com/guides/request-bank-account-change/llms.txt.
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# Request bank account change

For security reasons, changing bank account information isn't a self-service process, and involves the Payabli team.

To add or change a deposit or withdrawal account for a paypoint, the merchant must contact Payabli Support. If the person requesting the change is a verified user on the account, Payabli will send a form for them to complete. To complete the change, Payabli needs supporting documentation such as a voided check or bank letter with account and business details.

> If you're a software company, you're a payments company™